Shipping

 

How are our puppies shipped?

We’ve carefully selected the shipping options for our puppies on our site to ensure you receive the fastest, safest, and most reliable delivery service possible. . Import duties where applicable are included in the price of the item, so you won’t have to worry about paying upon delivery. Please note we cannot ship to P.O. Boxes.


Any Exceptions I Should Be Aware Of?

  • Deliveries are not typically made on Saturdays or Sundays
  • We cannot ship to P.O. Boxes
  • Shipping surcharge applies to remote areas. You will be notified of the surcharge upon entry of your postal code

Deliveries will be completed by UPS or FedEx. Available shipping services will be noted in your shopping cart, but generally include:

Day Shipping

Your order will be promptly fulfilled and delivered within 2 business days.
Please note: Orders placed outside the time frame listed beside your shipping option will be shipped the next day. Also, deliveries are not typically made on Saturdays or Sundays.

Ground Shipping

we partner with carriers specializing in the transportation and delivery of Pets.

How it works:

1.) Choose a delivery option for your Puppy and shipping details

2.) We’ll send you a Ship Confirmation email to let you know your order is on its way.
3.) Order is shipped to a Local Delivery Terminal in your region.
4.) Delivery appointment scheduled: Upon arrival, the local terminal will contact you to schedule a delivery date and appointment window.
5.) Day of Delivery: Welcome your new order home! Be sure to inspect the puppy contents upon delivery. 

Please note, if you live in a remote area additional fees may apply.


When Will My Order Arrive?

You will receive an email confirmation with tracking information as soon as your puppy leaves the warehouse.  If the pup you’d like to track have been shipped, the tracking information will be displayed for you.


           
Free Shipping?

Our puppies are shipped for free, however Shipping surcharge applies to remote areas. This charge, if any, covers ground shipping within the United States. We won’t surprise you with any hidden charges or handling fees.

We keep it simple–our pricing is straightforward and all-inclusive, which saves you time and energy.


Shipping To Multiple Addresses

We want to save you time, so we offer you the ability to send puppies to more than one address within one order.

It is easy to send your puppies to multiple addresses. For each pup you add to your Shopping Cart you can select a recipient. You can also change a recipient during Checkout. Simply enter an address for each recipient, or select an address from your Address Book.

You can even change the shipping address of your puppy after your order has been placed, by logging into My Account.  (Please note that unfortunately, we will be unable to change the address for any pup that has already been shipped.)


International Shipping

We only ship to locations within United states. If you would like to have your puppy shipped outside the US, kindly contact us for prerequisite.